Workplace Communication Breakdowns – How HR Can Help

Every year, there are new ways to communicate with customers and employees — letters, emails, texts, instant messages, chat apps. As of April 2016, around the world 4.46 billion users are active on the top 10 messaging apps1. All of these are opportunities for organizations to communicate effectively in order to achieve their corporate objectives. These communication tools are being developed faster than we can keep up with, leaving us to question if the quality of our communication has improved at a similar rate.


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